Burnaby – After successfully reintroducing additional knowledge tests on May 4th, ICBC will now be expanding appointments to include all knowledge tests effective June 1st.
Starting May 28, customers can call to book an appointment for all types of knowledge tests at offices throughout the province. Locations offering testing and their availability can be confirmed when booking an appointment. Scheduled appointments will allow ICBC to provide an important service to customers while ensuring our commitment to physical distancing guidelines.
Due to anticipated demand, ICBC is encouraging customers to come prepared by studying the learning guides and taking the practice knowledge test several times to give them a greater chance of qualifying on the first attempt.
Customers can call ICBC’s driver licence contact centre at 1-800-950-1498 and leave a voicemail message requesting a knowledge test. Customers will receive a callback from an ICBC representative, who will identify available testing locations and book the appointment. All appointments will be 45 minutes per knowledge test and the number of available appointments will vary depending on location. ICBC will not be offering stand-by appointments at this time. Translation services for knowledge testing will also be reinstated effective June 1st adhering to WorkSafeBC guidelines.
