Fraser Valley/Vancouver/Toronto (with files from Daily Hive/Global/CBC) – Well, you cold see this coming.
First, the Rogers wireless network came crashing down on Friday morning. Debit and internet services went to a standstill and many areas across Canada that rely on Rogers for 911 service, hit the PR panic button.
Rogers VP Kye Prigg was speaking to reporters (on Friday)on the CBC program Power & Politics and hinted that this may have been a cyber-attack, but after 12 hours down, he could not provide an ETA on when the system would be back up.
On behalf of all of us at Rogers, we sincerely apologize to our customers, and we will continue to keep you updated as we have more information to share, including when we expect service to be back up.
Dear Valued Customers – due to the network outage, if you have a previously scheduled service appointment booked with Rogers, we will contact you to reschedule as soon as possible. Thank you for your understanding as we resolve this issue.
On Saturday. company President Aaron Rogers, Issued a Statement:
On Sunday afternoon, Rogers mentioned that there are still glitches in the system:
Phil Evans@captphilevans is a Radio PR veteran.
Whereas TELUS uses Critters in their ads, Rogers ideal mascot would be Mr. Bean.
Knowing a business opportunity when you see it, Telus jumped on this after Lunch on Friday:
