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ICBC Waiving Cancellation Fees Due To COVID Pandemic

Vancouver – ICBC is making changes to help ease the financial hardship customers are experiencing during the COVID-19 pandemic.

For customers needing more relief than the 90-day payment deferral, ICBC will be waiving the $30 cancellation fee and $18 re-plating fee for those people who choose to cancel their insurance during this time. The cancellation fee change is subject to the approval of the BC Utilities Commission (BCUC). Customers will be required to remove the plate from their vehicle while it is not insured and the vehicle must be kept off the road.

Customers who reinsure May 30th or thereafter will be able to re-use their plate. Customers reinsuring prior to that date will be issued a new plate at no charge and at that time are expected to surrender their plate.

ICBC will also allow fleet vehicle customers to suspend their insurance to help them save money during this difficult time.  

People whose learner driver’s licences (class 5-8) expire during the pandemic will not have to pay a fee for their first knowledge test after their learner driver’s licence expires, once testing resumes.

As part of the changes, ICBC is also confirming that customers will be able to use their vehicles for the delivery of food or medical products and services, without changing their insurance (vehicle use) or paying a higher premium. This includes people volunteering to help deliver groceries or other essential supplies to seniors and other people in need.

ICBC defers payments by 90 days: https://www.icbc.com/about-icbc/newsroom/Pages/2020-mar24.aspx

Insurance renewable by phone: https://www.icbc.com/about-icbc/newsroom/Pages/2020-mar18.aspx

ICBC suspends road tests: https://www.icbc.com/about-icbc/newsroom/Pages/2020-mar17.aspx

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