FortisBC – The Latest Service Hits By Phony Text Scams

Vancouver – A recent Tweet from FortisBC is nothing new in this digital age.

: We have reports of customers receiving fraudulent text messages claiming to be from advising of credit balances. We do not reach out to our customers via text concerning such matters.”

The text message advises of a credit balance and prompts the recipients to click on the provided link to enter their banking information for the credit to be refunded.

If you receive a message like this, it’s not from FortisBC

FortisBC does not advise of credit balances via text message or refund credits through EFT/direct payment.

Customers can be certain they are speaking to a legitimate FortisBC customer service representative if they call FortisBC directly using a number published on our statements or online. The representative can help with any account issues.

Customers can report fraudulent activity to Canada Anti-Fraud 1-888-495-8501 or online. If you have been the victim of fraudulent activity, report it to your local RCMP.

For additional information about how to spot a fraud and protect yourself, visit the Canadian Anti-Fraud Centre.

2 Comments on "FortisBC – The Latest Service Hits By Phony Text Scams"

  1. Carl Schuetze | March 20, 2018 at 10:19 pm | Reply

    Just received a text claiming that Fortis had sent me funds. It had a direct link to all Major Banks. Which require you to enter your account info along with Password in order to deposit it.
    Beware–it was for $105.50

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